I does loves me some Jansport.

Amazon.com has OUTSTANDING customer service.   No, believe it or not, I am actually not being sarcastic here … Amazon.com really does have outstanding customer service.  If you ever have a problem, call them and ask for the very helpful “Mike A.,” and then leave positive feedback on the automated service, because his my homeboy.

One word of caution … if you ever buy a backpack online, be sure to READ its measurements, then make sure your desired cargo will fit.  The vendors employ extremely small-boned men to model for these online listings, so every backpack looks huge.