… lest your experience parallel my own.
Here’s what might happen.
- You buy an online “gift card” via Target.com to be sent via e-mail to its recipient. (The recipient is then supposed to apply the balance to their Target.com account so that they can make purchases.)
- Your credit card will be charged promptly, but your intended recipient receives no e-mail from Target at all.
- You call to rectify the situation. Target then sends the promised e-mail to the recipient with the virtual gift card. But it is useless because it has been cancelled.
- You call to rectify the situation again, but the customer service rep informs you that Target’s computers are down.
- You call back the following day, hoping to get it all straightened out. But Target’s solution is a slightly confusing process by which they send the gift card to you, then you resend it to the intended recipient. It’s confusing because this e-mail from Target makes it look like they have sent a SECOND gift card to you to apologize for your trouble. (No, that’s the gift card you mean to give to your friend.)
- Honestly? Just buy a f&*$ing Amazon gift card, people.